[13069] - Client Services Director - Maven Partners

The Organisation:

Our client, an independent owner-managed trust business, is looking for a talented individual, who is currently either a Senior Manager, AD, or Director, to join them as a Client Services Director. The roleholder will be expected to focus on developing client relationships and providing technical oversight to the administration team, whilst also acting as the conduit between the board and the business-at-large. As such, this is a key position for the company and one, which, they see as being pivotal during their next stage of continued growth. This is a rare opportunity to join a proudly independent business that is expanding sensibly with a clear vision in mind.

The Role:

Responsibilities include:

• Supervision of a diversified client base of more complicated client relationships ensuring high quality service levels. Providing the highest levels of client service and administration
• Provide technical and managerial support to the managers and administration team and ensuring that the team functions cohesively and in a client-centric way.
• Identify and communicate improvements that enhance service to clients and/or profitability
• Take on the role of Director to client companies and assist with the allocation of new clients within the administration team

The Person:

You will possess the following key characteristics:

• Minimum 10 years’ relevant industry experience alongside a Table 4 qualification (such as STEP Diploma or ICSA Diploma)
• Have extensive experience, and a proven track record, in relationship management and team leadership
• An appetite to be part of a small, growing team, that is invested in it’s independent model

Features & Requirements

Further Information

Location: Jersey

Profession: Financial Services

Salary: Negotiable

Contact Details

Phone: 01534864771

Email: lukewright@mavenpartners.net

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