[11134] - Professional Services Executive - Kendrick Rose

COMPANY SUMMARY

Our client is a leading provider of advanced trading technology and financial services. Customers include internationally recognized hedge funds, mutual funds, and proprietary trading desks. Solutions span the entire trading process, providing traders with a full suite of trade execution capabilities in markets across Asia, North America and Europe. They have over 225 employees located in Tokyo, Hong Kong, Singapore, Cluj-Napoca and the San Francisco bay area.
The company offers a dynamic, fast-paced workplace that attracts passionate professionals looking to advance their careers by joining a leader in the industry. Culture was built upon an entrepreneurial spirit and complete focus on providing clients innovative products and services. They can offer professional growth through international exposure, an energetic culture and excellent advancement opportunities.
The ideal candidate will be able to blend technical knowledge of the asset management industry with a commercially focused attitude. You may currently be working in a software company that services the buy side or sell side, or you may have direct experience of implementing and using fund management software within a fund or asset manager. Knowledge of multiple asset types including OTC instruments, listed products and fixed income instruments is preferable. This is an outstanding opportunity to join and help to develop the company’s US business.

JOB SUMMARY

Responsible for managing the execution and delivery of the value-added services that the business provides to clients, including: on-boarding, STP integration and management of other special projects to support the trading and operational activities of clients. This role will require an a dynamic professional who has a strong focus on customer service, and can manage client expectations in the delivery of all committed project goals and timelines.

KEY RESPONSIBILITIES

• Become an expert in the functionality and use of the OEMS and PRMS and the company’s other products and services
• Work directly with traders, portfolio managers, back / middle office staff, brokers and other software vendors to implement solutions for clients
• Work closely with Sales throughout the pre- and post-sales process, including discovery, setting up bespoke solution demonstrations, and assessing implementation requirements
• Actively manage the onboarding of new clients, helping to align solutions to client workflows, ensuring a smooth go-live experience
• Working with the engineering teams, successfully define the requirements and manage the straight-through-processing of trade information from the business to downstream systems in use by clients (Integration work and ongoing change management)
• Lead client-specific projects – including defining the requirements, creating SOW documents, and project managing until completion
• Manage new requests for clients – from new functionality in the system to important configuration changes – within the time frames required
• Accurately record all projects and time spent using the systems and processes
• Actively support cross-regional initiatives for clients and the team to satisfy the company’s global goals.

QUALIFICATIONS

• Knowledge of financial products and experience working in the electronic trading space, eg OMS, EMS, FIX connectivity
• At least 3 years experience within the financial services industry with a solid understanding of systems, applications and programs
• Demonstrated expertise in business analysis, project management, planning and organisation
• Excellent communication skills in English
• Comfortable presenting to clients; skilled in listening to clients to gather requirements
• Ability to multitask in a fast paced environment with a focus on attention to detail
• Uses analytical skills and a strong sense of urgency to provide solutions and new ideas
• Ability to forge strong relationships with clients, partners, and within the team
• Bachelors degree

Apply

An excellent salary and performance related bonus structure is offered

Please contact Shelley Kendrick in strictest confidence shelley.kendrick@kendrickrose.com

Features & Requirements

Further Information

Location: Jersey

Profession: Sales and Marketing

Salary: Negotiable

Contact Details

Phone: 01534715150

Email: info@kendrickrose.com

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